Heavy-duty autonomous delivery robot
Aethon TUG — Specs, Pricing & FCC Status (2026)
Manufacturer: Aethon | subsidiary of ST Engineering. US headquarters: Pittsburgh, Pennsylvania. Specialty: bulk autonomous cart delivery.
Specifications
| Spec | TUG T3 | TUG T3XL |
|---|---|---|
| Payload capacity | 750 lbs (340 kg) | 1,000 lbs (454 kg) |
| Operation mode | Autonomous cart pickup/dropoff | Autonomous cart pickup/dropoff |
| Navigation | Autonomous (hospital-grade) | Autonomous |
| Elevator integration | Yes | Yes |
| Environment | Hospital, hotel back-of-house | Hospital, large hotel |
Critical differentiator
- •Does not carry trays — autonomously picks up and delivers full carts
- •Hospital linen and supply logistics (750–1,000 lbs per trip)
- •Hospital pharmacy supply chains
- •Hotel back-of-house bulk logistics (laundry, supplies, food service)
Pricing (2026)
Aethon TUG pricing is quote-based. No public pricing available. Contact Aethon directly for hospital or hotel deployment proposals. Based on market reports, TUG systems are enterprise-priced — typically deployed under multi-year contracts.
Notable Deployment
The Sheraton Los Angeles San Gabriel deployed 8 TUG robots for multi-use delivery and wayfinding — one of the highest-profile hotel deployments of heavy-duty delivery robotics in the US market. In hospitals, TUG is the de facto standard for autonomous materials management in US health systems.
US Alternative
Data sources: Sedona Technology hotel robot supplier analysis, Aethon product documentation, FCC DA-26-786.
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