On average, labor at airports constitute 35-45% of the total operating expenses of US terminal operators and the percentage has been increasing every year since 2019. The under staffing of cleaning, waste collection and passenger-assist workers, however, is forcing them to run on agency staff and overtime to meet their 24/7 schedules.
Security is no different here – The most difficult role to fill in security teams is the nightly and peak surge patrol role, and this is the first position to be blind to filling. The automation of cleaning, waste collection and passenger-assist activities in a 10,000 sq ft facility terminal can be estimated as worth $71,700 per month after the cost of the automation.
See the full operator breakdown on our companion page: Robots for Airport Automation →